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Volume 1
Facilitators Handbook
Inclusive Solutions
Practical guide to leading person centred planning processes
Inclusive Solutions
Facilitators Handbook
ã Inclusive Solutionss
48 Whittingham Rd Nottingham NG3 6BJ
Phone 0115 9556045 • Fax 0115 9567305
Chapter
1
Why facilitate?
Why have we written this book? What is facilitation? What are person
centred planning tools anyway?
I
nclusion of children with challenging needs in ordinary school
settings has raised the need for radical rethinking of how lead
agencies work with families and individuals in schools and community
settings and who gets involved when meetings take place.
Often a wider group of community, friends and family members will
get involved in planning meetings than was ever traditionally the
case and this has called on new ways of working, planning and communicating.
This book focuses on how leaders and support agencies can facilitate
meetings, problem solving and visioning processes. In short how facilitation
of diverse groups can best be carried out.
Such facilitation can be exciting as well as challenging and new
opportunities to discover new skills and gifts of communication are
daily provided!
People need to be worked with and communicated with in ways that
offer:
· Respect
· Good listening
· Energy and enthusiasm
· Warmth and genuineness
· Honesty and integrity
· Clear direct language
These are not new concepts, but are revisited and tested to the
full in emerging person centred planning processes.
What is facilitation?
Facilitation can be offered verbally, using words or alternatively
using sign language or graphic images or pictures. The latter process
has become known as graphic facilitation. This book is concerned
with verbal facilitation.
By this we mean the process whereby typically someone leads, chairs
and guides a group through a process to achieve some form of consensus,
solve a problem or to form a view of the future.
A skilled facilitator is able to:
· Maintain high levels of interest and attention within a
group
· Steer the group through an agreed process or agenda
· Deal successfully with conflict within the group
· Support consensus building
· Listen at a deeper level
Qualities of a facilitator
Jack Pearpoint and Marsha Forest (Jack and Marsha) provide an excellent
list of essential qualities of a facilitator.
1. Pacing
2. Belief
3. Supportive
4. Non-judgemental
5. Listener
6. Teamwork
7. Humour
8. Flexible
9. Sharing
10. Self confidence
We would fully support this list and believe that people can learn
these qualities in many different ways.
ü
Person friendly facilitation
We could have written about chairing, group leadership or team
management but prefer the generic term facilitation. Certainly
these roles involve facilitating the work of groups of people.
Who is this book for?
·
Headteachers
· Deputy heads
· SENCOs
· Teachers
· Educational psychologists
· Support Service leaders
· Parent activists
· Inclusion coordinators
· Inclusion facilitators
· Voluntary organisation leaders and activists
A whole range of people who are engaged in inclusive educational
processes will need to learn facilitation skills. Person centred
tools are a key area where facilitation is essential.
What are person centred planning tools?
Tools which are person centred, accessible and focused on planning
futures after respectful information gathering from those most
involved in a situation or with a person with particular gifts
and needs. So for instance:
‘Personal futures planning is an orderly process for describing
a desirable future with a severely disabled person and deciding on
a schedule of activities and supports that will organise available
resources to move towards that future’ (John O’Brien,
1998)
We cannot provide full detail of these but would point the reader
in the direction of :
1. MAPS. Jack Pear point and Marsha Forest(1991) work on the MAP’s
7 step mandela is well described in a number of Inclusion Press videos
and publications. This process uses wall sized paper and colourful
graphics.
What is a map anyway? This is the first question in the MAP process.
2. PATH or Planning alternative tomorrows with hope was devised
by Jack Pearpoint, Marsha Forest and John O’Brien (1990) This
approach is similar but different to MAPs. This is a very powerful
visioning tool and is again well described in publications and videos
available from Inclusion Press in the UK and elsewhere.
PATH in Action
PATH is a team-facilitated graphic planning process that was developed
by Marsha Forest, Jack Pearpoint and John O’Brien. It combines
the best elements of a number of vision-building and future planning
tools (including MAPS).
We learned PATH (the acronym stands for ‘Planning Alternative
Futures with Hope’) from Marsha and Jack over 6 years ago.
They taught us to facilitate our own personal PATHs, and explaining
the thinking that was at the heart of each step. We were surprised,
delighted and inspired by the process, and began using it in our
work and as a key facilitation tool.
Interestingly, PATH isn’t a ‘disability’ tool.
It’s a process that can be used to plan a life, a group, a
building, an organisation, a community.
PATH begins with the Dream. Your vision. Your north star. Asking
what is it that you hope for, yearn for? What is the dream you have
for your life? What are you key values? What gives your life direction
and meaning? What’s at the centre?
This is in the realm of ‘direction’ - no limits. It
has to do with our heartfelt yearnings for connection, meaning, relationships,
and contribution. When we’re doing a PATH with a child, or
with someone who has great difficulty expressing himself, we first
respectfully ask the person directly about their dreams. We then
invite the people who care deeply about that person to add their
vision, their dreams for a good life. We always check in with the
person at the ‘centre’ to make sure that this expression
matches their dream.
When we say ‘no limits’, we understand that inside every
dream there is always an underlying message and meaning which can
provide an indicator of direction. If someone who might have great
learning challenges says that they want to be a chef, we put that
on the PATH, and then ask what are the things that a chef does that
are so important? “Well, she cooks” (we put that on the
PATH). “She feeds people” (we put that on the PATH). “She
is good at her job” (we put that on the PATH). Is it likely
that Jane will become a chef? Maybe not (or even probably not). Is
it possible that she can move in a direction that allows her to help
feed people, nurture people, and be admired and respected? Definitely.
The next step (the Goal) is a chance to develop a good sense of
what is achievable in time. Positive, possible movement towards the
dream. We ask the person what their life would be like if they were
doing effective work in the direction of their dream for perhaps
two years (they choose the time-frame). We encourage the person to
imagine this as if it had already happened. Thinking backwards over
the last year as if events have actually happened is a very rich
way of sensing the goals for a person or group.
So when Paul who dreams of being a doctor says, “Well, in
two years I’m volunteering at the hospital. And I’m taking
a class at the FE college.” Great! Paul, how did that happen? “Well,
my mum knows this lady who works at the hospital, and we went to
her office and met her ...” At this point, Mom pipes up: “He’s
right. When we told Deirdre about Paul’s gift for listening
to older people, she knew exactly how she could fit in.
Now Paul is getting a sense of what he might be able to do in a
year, and also how it fits with his desire to help and comfort (to
be a doctor). When he looks ‘backwards’ for the answer
to “how did that happen?”, he’s inventing a plan
for making the connection. By this time, mum is inventing like mad,
and seeing how she can be part of making this all happen. Now we
know something about who else needs to be enrolled (Deirdre, from
hospital personnel), and some of the first steps (Call Deirdre, make
a date...).
Our experience has been that if enough of the right people are present
at the PATH (Paul’s brother, the vicar from their church, their
next-door neighbour, etc.), they all begin to contribute ideas, solutions,
connections, action steps. More importantly, they all begin to see
their part in the picture. The reason we like PATH so much is that
it’s partly a ‘planning’ tool, but also a great
tool for community-building, team-building, and commitment-building.
Once the ‘positive possible future’ (the Goal) is developed,
we do look at what’s happening in the present (the Now). Here
we initially focus on the facts and figures of now. We then explore
the feelings, challenges, resources, obstacles, and commitments ...
the current state of affairs? It gives the pathfinders a sense of
the work that has to be done in order to move effectively towards
the goal.
We spend time looking at the stretch between the emotions of the
now and those of the desired future.
In order to fill the gap between ‘Now’ and what people
sense could actually be accomplished in a year or so, we can begin
to identify:
who we need to enrol
what we need to do to build strength and get stronger (the skills
and practices that will help us stay energetic, focused, and on
track),
helpful general strategies
‘
time-lines’ (another way of depicting the story ... what will
we have done in a year? six months? next month?),
and we always end with First Steps—very concrete, tiny steps
that can be taken in the next few days (Mum says, “I’ll
call Deardrie tomorrow.” Jane says, “I’ll walk
to the college and get the calendar ... on Thursday.” Her sister
says, “I’ll buy a typing tutor program when I go downtown
next week.” And so on).
We finish with a round of words often with a focus on how people
have felt about the session … inspired, interested, excited,
focused, a bit scared, glad.
One thing that can help is remembering that PATH isn’t an
Individual Education Plan (although you can derive an IEP from a
PATH ... “What can the school do to help Arun along his path?”).
It isn’t a ‘Behaviour programme plan’ (although
you can derive a programme plan from a PATH ... “What can our
agency do that will help Sarah and her family on this journey?”).
It’s Paul’s PATH.
We have used PATH in situations that are very conflicted, confusing,
challenging. We’ve facilitated PATHs for projects, agencies,
LEAs, schools, and families. The one essential ground rule is that
you never facilitate someone else’s PATH until you’ve
had your own done.
We teach PATH and other facilitation tools in workshops around the
country (lots of practice, and everybody gets their own PATH done).
The best PATH sessions and workshops are diverse, including family
members, people with disabilities, professionals, and especially ‘non
professionals’.
3. Solution Circles
4. Circles of friends
5. Circles of adults
What these approaches share and how they challenge those involved
in meeting special needs in the UK and elsewhere are the following
keys:
· Focus on gifts and positives as opposed to preoccupation
with negatives and problems
· Working in a team, usually of two to facilitate
· Possible and positive outcomes
· Diverse membership at meetings encouraged for richer creativity
and problem solving
· Use of direct language and avoidance of jargon
· Social and educational models of change precluding medical
explanations and perspective
The use of person centred planning tools presents many UK special
educators with something of a radical paradigm shift. Consider the
following:
Traditional approach Person centred
· Pseudo medical perspective: ‘what is wrong with this
child?’
· Remediation of diagnosed problem is purpose
· Test to locate deficits
· Inform and counsel parents about problems
· Focus on gifts and strengths to inform teaching and learning
· Listen to dreams and visions to lead planning
· Involve those who really know the person in meetings
· Jointly lead change process together with parents
Inclusive facilitators will warm to this new way of thinking readily
others will take a long time to unlearn habits of a professional
lifetime. Key questions to ask yourself when considering your own
practice and how person centred it is must include the following:
1. How would I feel to be dealt with like this?
2. If we were discussing my child would I feel this process to be
respectful of them and me?
3. Does this practice really let me express myself and be truly
listened to?
4. Is what I say not only heard but responded to meaningfully?
5. Do I feel accepted for who I am or judged for my weaknesses?
6. Am I now feeling more in touch with my gifts and those of my
child?
7. Have I felt the supportive presence throughout this process of
someone or a range of people I really care about and trust or have
I been on my own working with relative strangers?
Many of our practices would fall short within our UK public services
for children labelled as having special educational needs within
Health, Education and Social Services despite many legislative attempts
to make the child and their parents more likely to be involved in
planning processes in practice attempts have been at times crude
and dangerous at others superficial and meaningless. But looking
closer there have also been brilliant pockets of practice where parents
and children have felt supported, involved and listened to. They
have also been in meetings that have been well led and safe.
Chapter
2
How to facilitate
Ground rules and structures
How many times have you been in poorly organised meetings where individuals
waffle at great length, others go off on tangents, conflict over
meeting purpose or content bursts out, personalities dominate and
you wish you were somewhere else!
We feel that meetings need to respect people. People’s time,
their commitment to the meeting, their humanity, needs and gifts.
The risks can appear great at the start of many meetings. Will the
chair be ignored, will people walk out, will their be no agreement
and no progress. Will you as a leader experience loss of control,
rejection, and embarrassment? Will the meeting become an angry monster
with you barely able to catch its tail?
Clear rules and structures can make meetings of all kinds feel safer,
more constructive, focused, a better use of time and more likely
to lead to productive consensus. They are the coat hangers for meeting
content and a good facilitator makes sure they are always in excellent
condition.
Before embarking on any kind of facilitation it is essential to
be clear yourself and ideally even clearer with the group as to the
nature of the ground rules that you will be following throughout
the process. Elsewhere we have described a preferred set of rules
when dealing with ‘circles of adults’ (Newton, 1999)
as follows:
· Speak from your own experience. ‘Own’ your
statements!
· Don’t give ‘good advice’/Don’t
preach.
· Give feedback to other group members that is owned, specific
and balanced. Speak for yourself and of your own experiences in detailed
and precise terms, providing both positives and negatives in balance.
For instance: ‘Fore me, my feelings about Paul are that he
can be both likeable and totally infuriating.’
· Maintain confidentiality regarding all personal materials
unless agreed otherwise. Don’t discuss outside group unless
clearly in interests of those concerned
This is a robust set of rules, which should stand the facilitator
in good stead in many group situations. Even better if you have the
time to negotiate a similar set of rules with the group you are working
with to gain a high level of consensus at the start regarding how
the meeting is going to be.
A number of person centred tools have their own process steps, which
provide an excellent structure for group process.
For instance the MAPs process already mentioned above provides
8 key steps:
1. What is a map?
2. The story so far
3. The dream
4. The nightmare
5. Who is the person?
6. What are our gifts and strengths?
7. What are our needs?
8. The action plan
Anyone straying from these headings can easily be reminded and refocused,
as all present know that these steps are what constitute the meeting.
Its not what you say it’s the way that you say it…thats
what gets results
We will start by exploring the non-verbal aspects of excellent facilitation.
How you are and what you do scream volumes to those involved in a
meeting with you. Your respectful actions will express much more
than thousands of well meaning words.
A few examples will underline this point.
· One head teacher had found that more than any other form
of support just physically helping teachers in their classrooms working
alongside them in practical ways such as mounting pictures on the
wall
· The psychologist came into the room and stated working
directly with the tutor group enlisting their support to help one
of their troubled classmates feel more included
· He gave me his home phone phone number and said if ever
I needed support, just to call
· There was a cup of tea and a drink for everyone waiting
in the room for us, including the children
· She really listened, she didn’t actually tell me
anything
· I was impressed by who had been invited to the meeting.
· We were all personally welcomed to the meeting, the name
stickers were simple but really helped
· The wall graphic made sure everyone could keep track of
the meeting.
Not rocket science but powerful messages that relied less on what
was said than what was actually physically done and the rich meaning
that was conveyed.
The key nonverbal facilitators tools include the following:
1. Eye contact
2. Listening deeper
3. Use of hands and body
4. Proximity…how close you are
5. Your actions!
The use of eyes, whole body, posture and intonation with emphasis
from hand movements and proximity to others when either you or they
are expressing themselves, all play a crucial part in the nonverbal
communication of the facilitator.
Team work
Never dive alone! The international scuba divers’ code of practice
works well for facilitators too. In fact in the murky waters off
the UK, the North Sea, the Atlantic and elsewhere the waters are
treacherous. Divers can die if they do not dive with someone. In
the challenging waters of inclusive education parents and professional
trying out new tools and working for the inclusion of vulnerable
and challenging pupils need to work very closely together.
Off the waters of the UK divers often need to tie themselves together.
We would encourage facilitators to ‘tie’ themselves together
too for safety and to enhance complementary skills. Fortunately many
of the emerging person centred planning tools such as PATH and MAP
for instance build in the presence of a graphic facilitator as an
essential team worker with the verbal facilitator.
Close working between two workers sharing such a process with a
group can only be achieved through:
· Mutual trust
· Practice of working together
· Preparing sessions in advance
· Establishing clear roles within the process
Well what do you say?
The facilitator needs some very clear scripts and needs to know the
processes they are working with intimately. The person centred
tools we have mentioned so far have clear processes through which
the facilitator must go and with these some very clear script.
It is still down to the skilful improvisation of the individual
as to how safe everyone feels, how deeply the discussion probes,
how much fun everyone has and how closely time scales are respected.
Welcome
It essential to get the welcome right.
Welcome is the first key to successful inclusion of anyone so is
a must for the start of a successfully facilitated inclusive meeting.
Smiles, warm words, handshakes, hugs as people come into the room
depending on your relationship with the participants and the cultural
expectations of those you are meeting with all play an important
part.
At other times in larger settings especially the welcome needs more
stage management and can be bigger and more dramatic. Open body position
and upturned hands can accompany effusive warm welcomes. This is
not a time to hold back or to only pick out certain people for a
welcome.
Particular efforts should be made when welcoming parents, carers,
pupils and other family members to a situation, which is unfamiliar
to them or in which, they are feeling anxious, apprehensive, aggressive
or defensive. This is often the case for people invited to meet on
school premises (professionals included).
Keeping it safe
Tight chairing of meetings, means naming ground rules or process
boundaries at the start of a session and not be afraid to name
them when they are infringed. Just as it is easier to stop a car
rolling down a hill if you step out early but you are guaranteed
to be steamrollered if you step out at the bottom of the hill,
then just the same with groups of people. Catching problems early
can make them much easier to prevent escalation.
Use of humour can really help here, or simply restating the rules
in a firm and clear way as soon as the line has been crossed, or
you read that it is about to be.
John to Arran: What you need to do to change your life is to go
out more, get a girl friend and to stop smoking
Facilitator: Aha John…lets not forget what we agreed at the
start…no preaching or advising each other! Do you think you
might have strayed off that a little (laugh)?
John: Woops, oh yeh, sorry Arran( laughs too)
Timing is everything!
Timing is essential when being humorous and crucially when managing
any meeting. Respecting start and finish times has often been written
about in training and management literature but is seldom carried
out in the real world. When times of meetings are not kept to group
members can soon become stressed and resentful depending on what
they are about to do.
Colin once ran a workshop session for a group of parents. When he
lost track of time, the parents did not and when 3pm was reached
the simply all stood up and left the room, while Colin tried desperately
to close the session. In this example the group shared the issue
and were certainly not going to stress themselves and more important
l their children, so they left!
Be clear at the start of any meeting what you believe the finish
time to be and check if you need to negotiate over this. Jack and
Marsha taught us another rule. If someone cannot stay to the end
of the meeting who will they speak to to catch up with what happened
in the part they missed? This needs asking at the start of the meeting.
How often have people announced their intention to leave early minutes
or even moments before the end of a meeting? This way gives you much
more sense of what is going on and the individual can feel less guilty
about their early departure and more likely to get a sense of completion
when filled in by a colleague as to what happened at the end of the
session. It is rather like the film you were watching lat e at night,
fell asleep, missed the end but were able to hear the ending from
a close friend or family member who had stayed up. You already have
the story so far and the images in your mind so hearing the ending
retold as narrative works very well. So seldom is the same approach
used with regard to meetings and planning sessions.
Reflecting back and paraphrasing
Once the process has begun an essential skill for the facilitator
is that of reflecting back out loud what has been said. If the
speaker has said a lot you will inevitably need to paraphrase what
you have heard. However it is essential to respectfully stay with
the persons own words and not substitute your own. By ‘psychologising’ other
peoples words with your own you will only create distance and break
the connection that is being made by the speaker..
The purposes of reflecting back and paraphrasing are many and include:
1. They indicate real listening. You have heard what I am saying
because you have repeated it. Many therapists have argued that to
be really listened to like this can actually bring about personal
growth and change with no other intervention being present.
2. They provide time and a repeat of the contribution for your graphic
facilitator to hear and translate into key words or graphics.
3. They help everyone present to hear and reflect upon what has
just been said.
Having reflected back we have also found it helpful to check out
with the speaker, ‘have I got it right?’ ‘Was that
it?’ especially when paraphrasing a long input.
Be positive and do not interpret
It is essential for the facilitator to avoid getting absorbed by
negative, blaming and judgemental thinking within the group. This
will not help bring about change. What is needed is the maintenance
of an optimistic, hopeful meeting and the facilitator models this
by the way they speak and act. The processes of good person centred
planning processes will also help here. Carry out a PATH or MAPs
process and be surprised that the issue everyone worried would not
be addressed if all were positive is remarkably planned for in a
much more effective way than if the whole meeting had been spent
discussing it. Focus on gifts, strengths, abilities, skills and assets.
Do not get bogged down by deficits or negative description or even
problem obsessing.
When facilitating always be careful to take what is said as it stands
without putting on the psychotherapist’s hat and diving into
deeper realms of meaning. Lets those meaning explain themselves and
develop naturally. It is a distortion of these tools to spend time
probing your own hypotheses, Reflect on these after the event.
Remember Jack and Marsha’s Checklist
1. Is this the right tool to be using?
2. Theme. Do we have a clear focus on an issue or problem?
3. Invitation. Have all the essential players been invited?
4. Time. Is there adequate time to complete the process?
5. Location. Can we be in a comfortable, inviting room with a big
enough wall for a graphic and interruptions minimised?
6. The wall. Is there space for a wall graphic? (Approximately 10’ by
4’)
7. Hospitality. Are drinks and snacks available to make the environment
welcoming?
8. Drawing equipment. Paper, markers and masking tape?
9. The facilitation team. Is the team balanced? Some one to draw
the graphic and someone to verbally facilitate?
Chapter
3
FAQs
1. What do you do if the meeting starts to break down into conflict?
Keep calm! Breathe, go to the balcony, look at the view think what
you will do and say, return and act! Or more simply in the words
of Jack and Marsha: ‘ Breathe, think, act!’ Prevention
of conflict as ever is the best cure and by following the processes
described above, particularly the positive orientation difficulties
should be minimised. However if things do erupt calmly remind the
group of the ground rules or process boundaries. Assert the need
to listen to each other respectfully without having to fully agree
with each other. People are entitled to a point of view. Inclusion
is about constructive coexistence, not everyone loving each other
all the time. Look for opportunities to build a consensus in which
those in the room can live with the way forward or solution, rather
than having to be completely in agreement about it.
2. Everyone goes silent? What do you do? You can often simply live
with the silence and let people really think. Too often we want to
rush in and fill silences unnecessarily. At other times recapping
over what has been said and using the wall graphic (if present) to
focus people. Sometimes if a group has never really got going warm
up activities even in the middle of a session can be helpful involving
moving seats, standing up and so on.. If the silence is hostile and
people have sat next to negative allies, it can help to rotate every
other person in a kind of dance routine so that new pairings may
throw up new chemistry. Buzzing in pairs rather than speaking in
front of the wwhole group also works well in this scenario.
3. The focus person starts crying. Tears are OK. However do not
ignore them or what they may be communicating. Marsha taught us to
ask the key question: ‘What are these tears telling us?’ Either
the focus person or his or her supporters should be able to help
answer this. At a minimum naming the tears and offering tissues and
comfort directly or via other group members or through physical contact
if this feels appropriate.
Chapter
4
References
And links
This section contains the full references to sources discussed within
the main body of the book and also points you in the direction
of a wider range of written and other resources relating to the
vision and practice of inclusion.. Some of the materials referenced
are only published in North America but can be obtained in the
UK through “Inclusion Distribution”, the UK outlet
for Inclusion Press. We have also included contact addresses for
the major voluntary organisations in the UK whose aim is to promote
inclusive education.
The Internet is a growing source of information and news about inclusive
practice and we have included some websites that we think are worth
a visit.
Adams, J.L. (1986) The Care and Feeding of Ideas: A Guide to
Encouraging Creativity. Reading, Mass.: Addison-Wesley.
Asher, S. and Cole, J. (eds.) (1990) “Peer Rejection in Childhood” Cambridge
University Press.
Bliss, T. and Tetley, J. (1993) “Circle Time” Lucky
Duck Publishing. Bristol.
Carlson, M. C. (1994) “Stories of Circles, Circles of Stories” Published
by the Wisconsin Council on Developmental Disabilities. 722, Williamson
St. P.O. Box 7851 Madison, WI 53707-7851
Dessent, T. (1987) “Making The Ordinary School Special” Falmer
Press, Lewes Sussex.
DfEE (1997) ‘Excellence for all children. Meeting Special
Educational Needs’ The Stationery Offuce, London
Falvey, M.A., Forest, M., Pearpoint, J. and Rosenberg, R. (1994) “All
My Life’s a Circle- Using the tools: Circles, Maps and Path”.
Inclusion Press. Toronto.
Gold, D. (1994) “We don’t call it a “circle”:
the ethos of a support group”, Disability and Society ((4),
435-452.
Gray, C. A. and Garand, J.D. (1993) “Social Stories: Improving
Responses of students with autism with accurate social information” Focus
on Autistic Behaviour, 8(1), 1-10.
Hanko, G. (1995) “Special Needs in Ordinary Classrooms-From
Staff Development to Staff Support” (Third Edition). David
Fulton Publishers, London.
Hawkins, P. & Shohet, R. (1989) “Supervision in the Helping
Professions” Milton Keynes: Open University Press.
Heine, H. (1985) ‘Friends’ Macmillan, New York.
Highfield Junior School, Plymouth (1997) “Changing our School:
Promoting Positive Behaviour “ Published by Highfields Junior
School and the Institute of Education, University of London. Available
from Highfield School, Torridge Way, Efford, Plymouth, Devon PL3
6JQ.
Hughes, Ted (1994) “Winter Pollen- occasional prose” Faber
and Faber. London
Jordan, L. and Goodey, C. (1996) “Human rights and School
Change- the Newham Story” The Centre for Studies on Inclusive
Education, Bristol.
Lovett, H. (1996) “Learning to Listen: positive approaches
and people with difficult behaviour” Jessica Kingsley, London.
Luckner, J. and McDonald, J. (1992) ‘ Teaming to Learn’ Perspectives
on Deafness, 10 (1)
Luckner, J., Schauermann, D. and Allen, R. (1994) “Learning
to be a Friend” Perspectives on Deafness, vol.12 no.5. pp.
2-7.
Ludum, C. D. (1993) “Tending the Candle- A Booklet for Circle
Facilitators” Distributed by Communitas Inc. and available
via Circles Network.
Mallory, B. and New, R. (1994) “Social Constructivist Theory
and Principles of Inclusion: Challenges for Early Childhood Special
Education” Journal of Special Education vol. 28, no. 3, pp.
322-337.
Mason, M. and Reiser, R. (1992) “Disability Equality in the
Classroom-A Human Rights Issue” Disability Equality in Education,
London
McLeod, J. (1997) “Narrative and Psychotherapy” Sage
Publications, London
Mosely, J. (1990) “ The Circle Book” Published by Positive
Press. Trowbridge, Wilts.
Mosely, J. (1996) “QualityCircle Time in the Primary Classroom” Published
by LDA.
Mount, B. (1990) “Imperfect Change: embracing the tensions
of Person Centred work” Communitas Publications, Manchester,
Connecticut. Available from Circles Network.
Murray, P. and Penman, J. (1996) “ Let Our Children Be. A
collection of stories” Parents with Attitude, c/o 44, Cowlishaw
Rd. Sheffield S11 8XF.
Newton, C. and Tarrant, T.(1992) “Managing Change in Schools” Routledge.
London.
Newton, C. (1995) ‘Circles of Adults’, Educational Psychology
in Practice, 11(2), pp.8-14.
Newton, C., Taylor, G., and Wilson, D, (1996) ‘Circles of
Friends; An inclusive approach to meeting emotional and behavioural
needs’ , Educational Psychology in Practice, vol 11, No 4.
Newton, C. and Wilson, D.(1999) ‘Circles of Friends’,
Folens, London
O’Brien J. and O’Brien C. L. (1996) “Members
of Each Other- Building Community in Company With People With Developmental
Disabilities” Inclusion Press. Toronto.
Pearpoint, J. Forest, M. and Snow, J.(1993) “The Inclusion
Papers- Strategies to Make Inclusion Work”. Published by Inclusion
Press. Toronto.
Perske, R. and Perske, M. (1988) “Circles of Friends” Nashville,
Abingdon Press.
Priest, S. and Higgins, A. (1991) Resolving conflicts between pupils.
DSDP Dissemination Conference paper, Chesterfield, Derbyshire: Educational
Psychology Service
Quinton, D. (1987) “The Consequences of Care: Adult outcomes
From Institutional Rearing” Maladjustment and Therapeutic Education
Vol. 5, No. 2 pp.18-29.
Rieser, R. (1995) “Invisible Children- Report of the Joint
Conference on Children Images and Disability” Save the Children
and The Alliance for Inclusive Education. London. Available from
The Alliance for Inclusive Education.
Sherwood, Susan K. (1990) “A Circle of Friends in a !st Grade
Classroom” Educational Leadership, 48(3), p.41.
Shaw, L. (1990) “Each Belongs- Integrated Education in Canada” The
Centre for Studies in Inclusive Education (CSIE), Bristol
Sibbet, D. (1981) “I See What You Mean! Empowering through
Visual Language” . Graphics Guides Inc. San Francisco.
Snow, J. (1994) “What’s Really Worth Doing and How to
do It” Inclusion Press, Toronto.
Thomas, G. (1997) “Inclusive Schools for an Inclusive Society” British
Journal of Special Education, Volume 24, No. 3. pp.103-107.
Villa, R.A. and Thousand, J.S. (1995) “Creating An Inclusive
School” Paul H. Brookes Publishing. Baltimore.
Wertheimer, A. (1995) “Circles of Support- Building Inclusive
Communities” Published by Circles Network. Bristol.
Weinstein. M. and Goodman, J. (1980) “Playfair; Everybody’s
guide to non-competitive play” Impact Publishers, San Luis,
California
Whitaker, P., Barratt, P., Joy, H., Potter, M. and Thomas, G. (1998) “Children
with Autism and Peer Group Support: Using Circles of Friends” to
be Published in the British Journal of Special Education.
White, M. (1993) “Developing self esteem” in Bovair,
K. and McLaughlin, C. (eds) Counselling in Schools - A Reader David
Fulton Publishers.
White, M. and Epston, D. (1990) “Narrative Means to Therapeutic
Ends” W.W. Norton. New York.
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Books and videos published or produced by “Inclusion Press” are
available in the UK from “Inclusion Distribution,” 29,
Heron Drive, Poynton Stockport SK12 1QR. Tel: 01625 859146
The Alliance for Inclusive Education can be contacted at;
Unit 2, 70, South Lambeth Road, LONDON SW8 1RL Tel; 0171 735 5277
The Alliance campaigns for an end to compulsory segregation in education
and for the facilities, curriculum and premises of mainstream educational
establishments to be made accessible to all.
‘Circles Network’ is the UK national voluntary organisation
committed to the development and maintenance of inclusive communities
where people with and without disabilities participate, contribute
and belong. Circles Network provides training and consultancy on
building circles of support as well as a range of other person centred
tools and strategies. Contact; Mandy Neville, Director, Circles
Network, Pamwell House, 160, Pennywell Road, Upper Easton, Bristol
BS5 0TX.
VIDEO MATERIAL
PATH video and workbook produced by Inclusion press.
“With a Little Help from my Friends” Produced by Inclusion
Press. This is the video that got our work started. A one hour video
containing three twenty minute segments looking at fully inclusive
school systems in Canada, Circle of friends work in a High school
classroom (facilitated by Marsha Forest) and at the MAPS process
in action. Available from Inclusion Distribution.
“Altogether Better”- by Richard Rieser and Micheline
Mason. This is a pack containing a video and back-up booklet. It
is a powerful resource for disability equality training and in promoting
the case against segregation in educational settings and beyond.
Produced by Charity Projects it is available from; Comic Relief
Education, Unit 2, Drywall Estate, Castle Road, Sittingbourne, Kent
ME10 3RL.
“Kids Belong Together” Produced by the People First
Association of Alberta this 24 minute video illustrates the Circle
of friends and the MAPS processes in action in Canadian schools.
Available from Inclusion Distribution.
“Circles of Support” -the companion video to the book “Circles
of Support -Building Inclusive Communities” which is referenced
above.
Available from Circles Network, Pamwell House. 160, Pennywell Road,
Easton, Bristol. Tel; 0117 939 3917.
“NEW MAPS Training Video Shafik’s Map ( plus... “Dreaming” with
Judith Snow) Created by Jack Pearpoint and Marsha Forest. A step
by step guide to the MAPS process. Available from Inclusion Distribution.
WEBSITES ON THE INTERNET
http://www.inclusive-solutions.com
This is our very own web site with many resources and links to support
inclusive education. The sectioon headed ‘problem solving’ is
particularly useful for facilitators to visit.
http://inclusion.com This is the website maintained by Jack Pearpoint
Forest in Toronto. It provides many great links to other websites
dealing with Inclusion as well as listing the resources produced
by Inclusion Press.
http://www.asri.edu/CFSP The website of the Consortium on Inclusive
Schooling Practices- a 5-year federally funded institute in the US
to provide assistance to states, programs and individuals involved
in the development of inclusive educational and community supports.
http://www.thegrove.com/~grove. the website of Grove Consultants
International the leading authority on graphic facilitation and other
process tools.
http://www.mailbase.ac.uk/lists-p-t/senco-forum/welcome.html This
is the website of the UK’s SENCO forum which is a meeting
place of Special Needs Co-ordinators, academics, educational psychologists
and other support agencies with access to Email. There are active
debates on all kinds of current special needs issues on this forum.
http://soeweb.syr.edu/thechp/hppress.htm This is the website of The
Center on Human Policy based at Syracuse University, New York.
The Center is a policy, research and advocacy organisation for
the rights of people with disabilities.
http://www.kidstogether.org/ A multi-award winning site that providing
information and resources that improve the quality of life for children
and adults with disabilities by promoting communities where all belong
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